Terms of service

Last Updated: 26/04/2026

Welcome to Linnovate Space Limited ("we," "us," or "our"). By accessing or using our website at www.linnovate.nz and our services, including product purchases, installation, and consultation services, you agree to these Terms of Service. Please read them carefully.

1. Business Information

  • Company Name: Linnovate Space Limited
  • Address: 57A Carr Road, Three Kings 1042, NZ
  • Contact Email: info@linnovate.co.nz

2. Services and Products

We offer wall panels, garden pots, water features, and other products for both commercial and residential use. Our services include product installation (for an additional cost) and consultation.

3. Order and Payment Terms

  • Accepted Payment Methods: We accept cash, credit and Eftpos cards.
  • Order Confirmation: A sale is considered final when we send an order confirmation and receive payment. Once confirmed, orders cannot be canceled or refunded except under our return policy.

4. Shipping and Delivery

  • Delivery Times: Standard delivery times range from 2 to 10 business days. For special orders or out-of-stock items, delivery may take up to 2 months.
  • Responsibility for Late Delivery: We are not responsible for delivery delays caused by couriers or external factors. However, the courier is responsible for any damage to goods during transit.
  • Damaged Goods: If your order arrives damaged, please report this to us, and we will assist you in making a claim with the courier.

5. Returns and Refunds

  • We accept returns or provide refunds under the right circumstances. For more information, please visit our return policy page.

6. User Responsibilities and Restrictions

  • Users must not engage in spam, use automated bots, or submit harmful content on our website.
  • Our products must be used only for their intended purposes. We are not responsible for damages caused by improper installation.

7. Intellectual Property

  • Ownership: All content on our website, including text, images, logos, and trademarks, is owned by us or our suppliers and is protected by intellectual property laws.
  • Permissions and Licenses: We grant users a limited, non-exclusive, and non-transferable license to use our website and content for personal, non-commercial purposes. Users may not reproduce, distribute, or create derivative works from our content without our prior written consent.

8. Liability and Disclaimers

  • Improper Installation: We are not liable for damages caused by improper installation of our products.
  • Limited Liability: We are only responsible if the advice or products we provide are faulty or do not perform as described. Our liability is limited to the cost of the product or service in question.

9. Governing Law

These Terms are governed by and interpreted under New Zealand law. Any disputes will be resolved under New Zealand jurisdiction.

10. Changes to Terms

We may update these Terms from time to time. The updated Terms will be posted on our Site with the "Last Updated" date.

11. Contact Us

For questions or concerns about these Terms, please contact us at info@linnovate.co.nz or call us at 02108256580